NORTHERN STAR NECKLACE
- REGULAR PRICE
- £8.99
- REGULAR PRICE
-
£19.99 - SALE PRICE
- £8.99
- UNIT PRICE
- PER
COULDN'T LOAD PICKUP AVAILABLITY
The North Star is the brightest in the constellation and an ever-present beacon of hope throughout the most testing of times. Choose from our dainty 18K gold plated chain or fresh water pearl necklace.
Gold: 18K Gold plating
Material: Stainless Steel * Fresh water pearl
Size: Gold chain length 450mm, extension 50mm. Pearl necklace length 400mm, extension 50mm
Material: Stainless Steel * Fresh water pearl
Size: Gold chain length 450mm, extension 50mm. Pearl necklace length 400mm, extension 50mm
100% recyclable Venus Loves gift bag with every order
FREE UK shipping over £50
Easy Exchange & Return policy
All of our jewellery is made of hard wearing material. For information about the materials present in our jewellery please visit our about us page.
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SIZE GUIDE
SIZE GUIDE
RINGS
On each ring product you will be able to choose which ring size you require. They
are listed in US sizes (for example US size 6) but we also show other formats (UK
size, EUR size and the mm).
are listed in US sizes (for example US size 6) but we also show other formats (UK
size, EUR size and the mm).
If you do not know your ring size at all please visit http://findmyringsize.com and
you can find out what size ring you are already wearing.
If you know your ring size but in a different format (e.g. UK size, millimetres)
please see the conversion below.
you can find out what size ring you are already wearing.
If you know your ring size but in a different format (e.g. UK size, millimetres)
please see the conversion below.
- EXTRA SMALL = US SIZE 5 = UK SIZE J = EUR 49 = 15.75mm
- SMALL = US SIZE 6 = UK SIZE L = EUR 51 = 16.5mm
- MEDIUM = US SIZE 7 = UK SIZE N = EUR 54 = 17.5mm
- LARGE = US SIZE 8 = UK SIZE P = EUR 57 = 18.25mm
- EXTRA LARGE = US SIZE 9 = UK SIZE R = EUR 59 = 19mm
- XXL = US SIZE 10 = UK SIZE T = EUR 62 = 20mm
NECKLACES / CHOKERS
On each product page the length of the necklace chain or choker will be stated.
Please see below image for reference. (Necklaces will sit differently depending on
your neck circumference).
All of our chokers and most of our necklaces will have an adjustable extender
allowing it to be worn at different lengths / layered up with other items.
Please see below image for reference. (Necklaces will sit differently depending on
your neck circumference).
All of our chokers and most of our necklaces will have an adjustable extender
allowing it to be worn at different lengths / layered up with other items.
BRACELETS/ANKLETS
Some of our bracelets and anklets are adjustable and you can wear them at the
size you choose. If they are not adjustable the length will be stated on each
individual product page - we normally offer 3 sizes for bracelets so it can fit you
as desired.
size you choose. If they are not adjustable the length will be stated on each
individual product page - we normally offer 3 sizes for bracelets so it can fit you
as desired.
NEED MORE HELP?
If you need more information about sizing please do not hesitate to email us at
customerservices@venusloves.com. However, if you do buy one of our products
but it is not the size you want when it arrives, we do accept returns and
exchanges for your peace of mind.
customerservices@venusloves.com. However, if you do buy one of our products
but it is not the size you want when it arrives, we do accept returns and
exchanges for your peace of mind.
SHIPPING INFORMATION
SHIPPING INFORMATION
ALL ORDERS ARE SHIPPED FROM OUR UK WAREHOUSE USING ROYAL MAIL SERVICES.
UK SHIPPING
How long does delivery take?
If you are expecting an order to be delivered by Royal Mail, please note that they
have reported a disruption to their service in certain areas. This is due to
resourcing issues and associated self-isolation. The Royal Mail service update can
found here. Despite this delay Royal Mail are working hard to deliver as quickly as
possible.
Royal Mail estimate your order will arrive between 1-7 working days from
despatch (depending on which shipping option you choose at checkout). We have
no control over the delivery estimate or delays once the parcel has left our
warehouse and is in the hands of Royal Mail.
All deliveries will be dispatched on orders placed before 2:30pm excluding
Saturdays, Sundays & Bank Holidays.
despatch (depending on which shipping option you choose at checkout). We have
no control over the delivery estimate or delays once the parcel has left our
warehouse and is in the hands of Royal Mail.
All deliveries will be dispatched on orders placed before 2:30pm excluding
Saturdays, Sundays & Bank Holidays.
STANDARD DELIVERY
Standard shipping cost of £3.49, sent with Royal Mail 48 tracked service.
Faster shipping cost £4.99, sent with Royal Mail 24 tracked service.
Estimated shipping time 1-5 working days once dispatched by us.
You will get an end to end tracking number for your peace of mind as well as an email/text with
the estimated date and time of delivery on the day (as long as you enter your email/phone number correctly!)
Free UK shipping on ALL orders £50+
INTERNATIONAL SHIPPING (EU ONLY)
Depending on where you are in the world, our shipping times can be wildly
affected. We estimate your order will arrive (on average) 5-14 business days from
dispatch.
For all orders outside of the UK: You may be charged customs/duties which
maybe added to your order by your local government as import duty/tax, we
are not liable for these charges.
Free International shipping on ALL orders £150+
RETURNS
RETURNS
We would love all of our customers to be pleased with their orders. However, if
this is not the case, you have the right to return your item(s) up to 14 days from
date of delivery.
You must inform us and return your items up to 14 days from the date of delivery, this must be via email: customerservices@venusloves.com
this is not the case, you have the right to return your item(s) up to 14 days from
date of delivery.
You must inform us and return your items up to 14 days from the date of delivery, this must be via email: customerservices@venusloves.com
If you do not notify us and return your item(s) within 14 days, we reserve the right to refuse your return & refund.
All returns must include a note of the order number inside or your packing slip.
This ideally will be your order confirmation, however a note of your order number, address and full name will be fine!
This ideally will be your order confirmation, however a note of your order number, address and full name will be fine!
All products must be returned unworn* and in the same packaging they arrived
in. We cannot offer any return or refund on worn items for hygiene reasons. We do
recommend you keep all Venus Loves packaging, not just because it's nice but
because you never know if you'll need it!
in. We cannot offer any return or refund on worn items for hygiene reasons. We do
recommend you keep all Venus Loves packaging, not just because it's nice but
because you never know if you'll need it!
All earrings are exempt from returns, due to hygiene reasons.
If you wish to send back part of your order when purchased as part of a multi-buy (buy x get y) discount, we can offer a part refund depending on what items are sent back. This is to be dealt with on a case-by-case basis and will be discussed via email before any refunds are offered.
OUR RETURNS ADDRESS IS:
VENUS LOVES JEWELLERY, UNIT B, HORTONWOOD 2, TELFORD, TF1 7GW
PLEASE NOTE
The return postage is the responsibility of you, the customer & original postage is
non refundable.
non refundable.
If you have damaged your items or they show signs of wear we cannot accept a
return.
return.
Please ensure the correct postage is used (we also recommend using a signed for
service). If you choose to return items to us via a non-signed for service and the
items are misplaced in transit, the responsibility is unfortunately on yourself.
service). If you choose to return items to us via a non-signed for service and the
items are misplaced in transit, the responsibility is unfortunately on yourself.
EXCHANGE
Please email
customerservices@venusloves.com within 14 days of receiving your item and provide your order number and details of your exchange request. If you wish to exchange your goods for a different size or colour we will endeavour to accomodate all request, however we can not guarantee stock availability.
*Items worn purely to see if they fit are not considered worn. In the unlikely event that
an item is returned to us in an unsuitable condition, we may have to send it back to
you. This does not affect your statutory rights.
an item is returned to us in an unsuitable condition, we may have to send it back to
you. This does not affect your statutory rights.
